This document was prepared to assist vocational rehabilitation (VR) executives and professionals in calculating a
credible return on investment (ROI) for agencies and agency programs and services. As funding levels for state and federal programs are under increased scrutiny, the timing and need for ROI information has never been greater.
A properly developed ROI is a powerful tool that a VR director can use to defend and demonstrate the efficiency of a program that assists in employing people with disabilities, especially in an environment that emphasizes performance-based budgeting. This document explains ROI and many of the assumptions and calculations that must be used to make an ROI determination.